Contact Us

How to reach us

The best way to reach the editorial team is by e-mail: [email protected]. Write in English and tell us which page you are reading — a direct URL is more useful than a screenshot. We read every message that is not obvious spam, usually on the same working day.

Business inquiries

Advertising, affiliate partnerships, data licensing and syndication requests should go to [email protected]. Please include your company name, a registered address and a short brief. We only work with United Kingdom-licensed brands.

Media requests

Journalists, analysts and researchers can write to [email protected]. Please include a deadline and a short list of questions. We will usually respond within two working days during the working week.

Response time

Routine reader e-mails are answered within one working day. Business inquiries within two. Formal complaints are handled on the timeline set out on our Complaints page. Over weekends and bank holidays replies slide to the next working day.

What we cannot help with

We are not the Winnix operator. We cannot see your account, we cannot unlock a verification request, we cannot speed up a withdrawal, we cannot credit a missing bonus and we cannot recover a lost password. Any account-level question must go to the operator directly.

Topics we answer

We will happily answer anything about our articles: outdated numbers, broken links, missing promotions, factual errors or questions on our methodology. We are also keen on reader tips about promo codes that have expired or new offers we have not noticed yet.